Salon Etiquette

Salon Etiquette

Adult Environment & Children In The Salon

We love children. However, due to insurance and liability concerns, children under the age of 12 are welcome in the salon area ONLY with an appointment. Chemicals, bleach, heat appliances, sharp razors and shears can all pose a risk to young children and babies. In the interest of their safety, children are not permitted to join a parent on the salon floor during the parent’s hair service. Thank you for your understanding and your cooperation as we endeavor to provide a safe, comfortable, and relaxing environment for all of our guests. Please make all necessary child care arrangements prior to your visit so that we may give you our full, undivided attention and the ultimate pampering hair experience.

Children Who Are Scheduled For Appointments

Children under the age of 12 who have a scheduled appointment must not be left un-attended during their visit to the salon. This means they must be under the direct supervision of an adult other than the staff providing the service. Under no circumstances is the child to be left unattended in the reception area while waiting for this appointment. The parent of any disruptive or especially loud child will be asked to remove the child from the salon for safety reasons and out of respect for other clients.

Cell Phones

At Michael Thomas, we have gone to great lengths to create a salon environment that is a haven for our guests. Please help us continue to provide a peaceful and relaxing reception area by limiting the use of your cell phone.

Arriving Early

To ensure a smooth experience, please arrive a few minutes early for your appointment so that you may enjoy the luxury of a non-rushed, relaxing visit. We understand that sometimes being late is unavoidable due to traffic or other emergencies. If you are running late, please call ahead, and we will do our very best to accommodate you.

No Shows

Guests who often cancel or “No Show” appointments will no longer be able to schedule appointments but will always be welcomed as a walk in guest.

Accepted Forms of Payment

Michael Thomas Hair Design accepts Cash, Checks, Visa, Mastercard, Discover, and American Express. We work as a team to deliver your desired look, but tipping each individual service provider is not expected by our staff. Additionally, while including gratuity is always appreciated, we do ask that you utilize cash when tipping.

Courtesy Calls

Michael Thomas Hair Design reminds guests through phone calls, texts or emails about future reservations; However, it is the responsibility of the guest to remember the date and time of reservations.